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Privacy Policy

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Privacy Policy

Last Updated: June 27, 2026

At Digicrafts Kenya, we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1

Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

When you fill out a contact form or email us, we collect your name, phone number, email address, and any details you provide.

Usage Data

We automatically collect information about your device and how you interact with our site (IP address, browser type, pages visited) via cookies and tracking technologies.

2

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and deliver our services.
  • To improve our website functionality and user experience.
  • To communicate with you regarding quote request and customer support.
  • To comply with legal obligations and enforce our terms of service.
3

Cookies and Tracking

Our website uses cookies to distinguish you from other users, improve your browsing experience, and allow us to analyse site traffic via Google Analytics.

Essential Cookies

Required for the site to function. Cannot be disabled.

Analytics Cookies

Google Analytics to understand how visitors use our site. Only loaded with your consent.

You can accept or decline cookies through the consent banner on our website, or change your preferences at any time through your browser settings.

4

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share generic aggregated data not linked to any personal information with trusted business partners. We may also disclose your data if required by law under the Kenya Data Protection Act.

5

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet is 100% secure.

6

Your Data Rights

In accordance with the Kenya Data Protection Act, you have the right to:

Request access to the personal data we hold about you.

Request correction of any inaccurate or incomplete data.

Request deletion of your personal data, subject to legal constraints.

Withdraw your consent at any time where we rely on consent to process your data.

7

Changes to This Policy

Digicrafts Kenya reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to check this page regularly for any changes to stay informed about how we are protecting your information.

8

Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out to us:

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